Shipping policy

Shipping Policy – Trade Technocrats Ltd.

Our Location & Order Processing:
All orders are shipped from:
130 Dynamic Drive, Unit #18
Scarborough, Ontario, CA M1V 5C9

  • Orders are typically processed within 1–2 business days.

  • Once your order is shipped, you will receive a confirmation email with tracking information.

Shipping Methods & Delivery Times:

  • We use reliable carriers to ensure your order arrives safely.

  • US Shipping: Delivery times vary depending on your location. Customs and import duties may apply.

Shipping Costs:

  • Shipping costs are calculated at checkout based on the weight of your order and delivery location.

Tracking Your Order:

  • All shipments include a tracking number. You can monitor your package on the carrier’s website for updates.

Returns & Exchanges:

  • To return a product, mail it to:
    130 Dynamic Drive, Unit #18
    Scarborough, Ontario, CA M1V 5C9

  • You are responsible for return shipping costs, which are non-refundable unless the return is due to our error. If you receive a refund, the cost of return shipping will be deducted in other cases.

  • Shipping time for exchanged items may vary depending on your location.

  • For items over $75, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee receipt of untracked items.

Shipping Issues:

  • If your order is lost, delayed, or damaged during shipping, please contact us at tradetechnocrats@gmail.com within 7 days of expected delivery.

  • We will work with the carrier to resolve the issue or provide a replacement if necessary.