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U.S. Customers: Please note that additional import charges may apply due to global tariff changes.

Privacy Statement

Privacy Policy

At Trade Technocrats Ltd., protecting your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your personal information, the steps we take to protect it, and your choices regarding your information. By using our website, ordering products, or interacting with our services, you agree to the practices described in this policy.

We are not responsible for the content or privacy practices of websites not operated by Trade Technocrats Ltd.

1. Information We Collect

We collect personal information to provide and improve our services, process orders, communicate with you, and ensure a secure online experience.

Types of information we may collect:

  1. Registration and Ordering Information

    • Name, address, phone number, email, and payment information.
    • Used to process orders, communicate with you about your purchases, and for internal marketing purposes (with your consent).

  2. Email Addresses

    • To send newsletters, product updates, promotions, and order notifications.
    • You may unsubscribe at any time using links in our emails or by contacting tradtechnocrats@gmail.com.

  3. Cookies and Tracking Technologies

    • We use cookies to improve site functionality, remember your preferences, and analyze site traffic.
    • Cookies do not contain personal financial information.

  4. Offline Information

    • Orders or inquiries received by phone, email, or fax.
    • We only collect information necessary to complete your request and protect it in secure storage.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders.
  • Communicate with you about your orders and our products.
  • Improve our website, products, and services.
  • Send promotional emails (with your consent).
  • Comply with legal obligations and protect against fraud.

External Disclosure:
We do not sell or trade your personal information. We may share information with:

  • Service providers (e.g., shipping carriers like Canada Post and UPS, payment processors) to fulfill your order.
  • Law enforcement when required by law or in cases of suspected fraud.

3. Data Security

  • All financial transactions on our website use Secure Sockets Layer (SSL) encryption.
  • Access to personal information is limited to employees or contractors who need it to perform their job duties.
  • We maintain physical, electronic, and procedural safeguards to protect your information.

4. Your Rights & Choices

You have the right to:

  • Access and correct your personal information.
  • Opt-out of marketing emails at any time.
  • Disable your account to prevent future purchases.

Requests can be made via:
tradtechnocrats@gmail.com
(416) 335-3682

Important: Do not email credit card or sensitive payment information.

5. Retention of Information

We retain your personal information only as long as necessary to:

  • Fulfill orders, provide services, and maintain accurate records.
  • Comply with legal obligations.
  • Protect against fraud or unauthorized transactions.

6. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date. Continued use of our site after changes constitutes acceptance of the updated policy.

7. Contact Us

For questions about this Privacy Policy or your personal information:
tradtechnocrats@gmail.com
(416) 335-3682